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Thread: 07.11.2011 CV-
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28th October 2011 13:10 #1Registered User
Join Date: Nov:2009
Location: Bulgaria, Sofia, Ivan Asen II
Posts: 4
07.11.2011 CV-
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La Fit Consulting Company an expert in key HR solutions for the IT business is looking for its client in one of the worlds leading support center:
Technical Support with German
Requirements:
Excellence in German - both spoken and written;
Very good level in English;
Remote support experience;
Analytical trouble-shooting skills;
Positive attitude towards all team members, customers and partners;
Capable of managing own time and workload, team player, quality conscious, flexible and be eager to acquire and
share knowledge.
Responsibilities:
Resolves customer issues using the tools and systems available;
Completes follow-on actions as appropriate, e.g. dispatch materials, send communications, escalate problem;
Ensures that cases are documented correctly;
Retains ownership of each case until problem is resolved or resolution is identified;
Observes strict compliance to licensing, copyright and trademark legislation;
Protects confidential, sensitive information and materials;
Accomplishes other duties as required.
The Company offer:
Attractive remuneration and benefits scheme;
Opportunity to participate in the biggest real-time communication projects;
Specialized trainings program abroad;
Opportunity to participate in international projects and develop career in multinational company.
To apply, please send your CV (both in German) together to a.tzenkov@lafit.net or Alexander.Tzenkov@gmail.com. All applications will be treated in the strictest confidence.




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